Shift

From All Hands Active Wiki
Revision as of 18:23, 27 October 2013 by JoshW (talk | contribs)
Jump to navigation Jump to search

This document is slowly being updated

New Shift Procedures

  1. Get proper Staff/membership forms filled to become a staff member
    1. Once vouching is done, go through standard new member procedures (some duplication may appear here)
  2. Add to AHA Members Mailing List
  3. Add contact information to the AHA Important Contacts
  4. Document procedures
  5. Add name to shift calendar
    1. What to do if you are unavailable for shift
      1. Contact other staff to switch shifts with someone else
      2. If the store is going to be closed, notify the general members list, and find someone to post a closed notice
    2. What to do in general emergencies
      1. Are you concerned about someone's safety? Call 911


All information below here is old/out of date, use with caution

The information below is out of date. It may be useful, but proceed skeptically ; ) Basic information on running shift at All Hands Active. The shift staff down here are comprised entirely of people donating their time. These ladies & gentlemen are the reason we can stay open to the public. This helps:

  1. Provide the community with free access to basic tools, workspace, knowledge, internet, etc.
  2. Reduce the barriers between someones idea becoming a reality.

So next time you're down at AHA, give the staff a High Five, Thank you, smile, etc., and if you're interested in helping out, please don't hesitate to shoot joshdont at gmail dot com an email. Thanks!


General Responsibilities

  1. Be awesome! You are the gatekeeper to this amazing place, your purpose is to make sure people are happy!
  2. Keep it Clean! Clean = Happy = Safe = Awesome.
  3. Get to know everything! People, Tools, Events: The more you can help someone, the happier they will be.


Current Staff

Shift Staff listed at: Responsibilities

Non Shift Staff listed at: Responsibilities

Current Hours/Shifts

Mond: Closed
Tues: 3:00pm to 6:30pm Dan Elliott
Tues: 6:30pm to 10:0pm Josh Williams
Wedn: 3:00pm to 7:00pm Josh Williams
Thur: 3:00pm to 10:0pm Taylor Gest
Frid: 2:00pm to 6:00pm Jon Huhn
Frid: 6:00pm to 10:0pm Eric Hampton
Satu: 2:00pm to 6:00pm Eric Hampton
Satu: 6:00pm to 10:0pm Josh Williams
Sund: 2:00pm to 6:00pm Craig Ransom
Sund: 6:00pm to 10:0pm Josh Williams


Opening / Shift Change / Closing Operations

Opening Operations

  1. Arrive half an hour before shift (watching the store) begins
  2. Count in (X-out), note any discrepancies (anything beyond $10 please email joshdont@gmail.com)
  3. Make it tasty: Stock the fridge, concession, toilet paper, paper towels, etc.
  4. Unlock the doors if you're opening
  5. Remove the filth: Sweep/Vacuum/Wipe Down/Remove Trash/Do the Dishes as necessary (Bathrooms!)
  6. Focus on your more specific responsibilities

Shift Change: Departing Staff

  1. X-Out when replacement staff arrives
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Wipe Down/Remove Trash/Do the Dishes as necessary (Bathrooms!)
  4. Focus on your more specific responsibilities
  5. Let replacement staff know about anything strange/different/important/exciting/awesome


Shift Change: Arriving Staff

  1. Arrive half an hour before shift (watching the store) begins
  2. Help the departing staff with shift change operations
  3. Ask them if there's anything important that you should know about


Closing Operations

  1. Announce closing 30 minutes before we close.
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Wipe Down/Remove Trash/Do the Dishes as necessary (Bathrooms!)
  4. Politely remove non-members who are not guests of members after 30 minutes have passed
  5. Count Out (Z-out for tonight), note any discrepancy, email joshdont@gmail.com if we're off by >$10
  6. Place all receipts in today's envelope
  7. Z-in for the next day (Make a count sheet for it)
  8. Note any discrepancies (anything beyond $10 please email joshdont@gmail.com)

Smartlaunch

Finding Accounts

Creating Accounts

Adding Time

Cash Register

Credit/Debit Card Machine