Shift

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Revision as of 00:15, 21 May 2012 by JoshW (talk | contribs)
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Basic information on running shift at All Hands Active

General Responsibilities

Be awesome - You are the gatekeeper to this amazing place, your purpose is to make sure people are happy!
Keep it clean & keep it safe.
Get to know the people, the tools, and the events. The more you can help someone, the happier they will be.

Opening Operations

Arrive half an hour before shift (watching the store) begins
Count in (X-out), note any discrepancies (anything beyond $10 please email joshdont@gmail.com)
Make it tasty: Stock the fridge, concession, etc.
Unlock the doors if you're opening
Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
Focus on your more specific responsibilities

Shift Change: Departing Staff

X-Out when replacement staff arrives
Make it tasty: Stock the fridge, concession, etc.
Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
Focus on your more specific responsibilities
Let replacement staff know about anything strange/different/important/exciting/awesome

Shift Change: Arriving Staff

Arrive half an hour before shift (watching the store) begins
Help the departing staff with shift change operations
Ask them if there's anything important that you should know about

Closing Operations

Announce closing 30 minutes before we close. 
Make it tasty: Stock the fridge, concession, etc.
Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
Politely remove non-members who are not guests of members after 30 minutes have passed
Count Out (Z-out for tonight), note any discrepancy, email joshdont@gmail.com if we're off by >$10
Place all receipts in today's envelope
Z-in for the next day
Note any discrepancies (anything beyond $10 please email joshdont@gmail.com)