Shift

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Revision as of 00:21, 21 May 2012 by JoshW (talk | contribs)
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Basic information on running shift at All Hands Active. Shift is comprised entirely of volunteers. These ladies & gentlemen are the reason we can stay open to the public. This helps:

  1. Provide the community with free access to basic tools, internet, etc.
  2. Provides AHA with income through access to high end computing equipment compliments of MYTHLOGIC.

So next time you're down at AHA, please High Five the staff!

General Responsibilities

  1. Be awesome! You are the gatekeeper to this amazing place, your purpose is to make sure people are happy!
  2. Keep it Clean! Clean = Happy = Safe = Awesome.
  3. Get to know everything! People, Tools, Events: The more you can help someone, the happier they will be.

Opening / Shift Change / Closing Operations

Opening Operations

  1. Arrive half an hour before shift (watching the store) begins
  2. Count in (X-out), note any discrepancies (anything beyond $10 please email joshdont@gmail.com)
  3. Make it tasty: Stock the fridge, concession, etc.
  4. Unlock the doors if you're opening
  5. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  6. Focus on your more specific responsibilities


Shift Change: Departing Staff

  1. X-Out when replacement staff arrives
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  4. Focus on your more specific responsibilities
  5. Let replacement staff know about anything strange/different/important/exciting/awesome


Shift Change: Arriving Staff

  1. Arrive half an hour before shift (watching the store) begins
  2. Help the departing staff with shift change operations
  3. Ask them if there's anything important that you should know about


Closing Operations

  1. Announce closing 30 minutes before we close.
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  4. Politely remove non-members who are not guests of members after 30 minutes have passed
  5. Count Out (Z-out for tonight), note any discrepancy, email joshdont@gmail.com if we're off by >$10
  6. Place all receipts in today's envelope
  7. Z-in for the next day
  8. Note any discrepancies (anything beyond $10 please email joshdont@gmail.com)


Smartlaunch

Finding Accounts

Creating Accounts

Adding Time

Cash Register

Credit/Debit Card Machine