Shift

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Revision as of 00:33, 21 May 2012 by JoshW (talk | contribs)
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Basic information on running shift at All Hands Active. The shift staff down here are comprised entirely of people donating their time. These ladies & gentlemen are the reason we can stay open to the public. This helps:

  1. Provide the community with free access to basic tools, workspace, knowledge, internet, etc.
  2. Provides AHA with income through access to high end computing equipment compliments of MYTHLOGIC.

So next time you're down at AHA, please High Five the staff!

Last, if you're interested in helping out, please don't hesitate to shoot joshdont at gmail dot com an email. Thanks!


General Responsibilities

  1. Be awesome! You are the gatekeeper to this amazing place, your purpose is to make sure people are happy!
  2. Keep it Clean! Clean = Happy = Safe = Awesome.
  3. Get to know everything! People, Tools, Events: The more you can help someone, the happier they will be.


Current Staff

  • Taylor Gest
    • Runs shift, updates AHA & Ops web sites
  • Eric Hampton
    • Runs shift, makes physical improvements to the space
  • Jon Huhn
    • Runs shift, acquires new equipment, sponsors, etc.
  • Dana Nelson
    • Runs shift, makes sure membership data is up to date
  • Craig Ransom
    • Runs shift, makes sure software installs occur, reduces machine anger
  • Josh Williams
    • Runs shift, manages the madness.
  • Jess Yaeger
    • Doesn't run shift, manages the Ops end of the accounting/books.


Opening / Shift Change / Closing Operations

Opening Operations

  1. Arrive half an hour before shift (watching the store) begins
  2. Count in (X-out), note any discrepancies (anything beyond $10 please email joshdont@gmail.com)
  3. Make it tasty: Stock the fridge, concession, etc.
  4. Unlock the doors if you're opening
  5. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  6. Focus on your more specific responsibilities


Shift Change: Departing Staff

  1. X-Out when replacement staff arrives
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  4. Focus on your more specific responsibilities
  5. Let replacement staff know about anything strange/different/important/exciting/awesome


Shift Change: Arriving Staff

  1. Arrive half an hour before shift (watching the store) begins
  2. Help the departing staff with shift change operations
  3. Ask them if there's anything important that you should know about


Closing Operations

  1. Announce closing 30 minutes before we close.
  2. Make it tasty: Stock the fridge, concession, etc.
  3. Remove the filth: Sweep/Vacuum/Remove Trash/Do the Dishes as necessary
  4. Politely remove non-members who are not guests of members after 30 minutes have passed
  5. Count Out (Z-out for tonight), note any discrepancy, email joshdont@gmail.com if we're off by >$10
  6. Place all receipts in today's envelope
  7. Z-in for the next day
  8. Note any discrepancies (anything beyond $10 please email joshdont@gmail.com)


Smartlaunch

Finding Accounts

Creating Accounts

Adding Time

Cash Register

Credit/Debit Card Machine