Internets: Difference between revisions

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[[Category:Infrastructure]]
[[Category:Infrastructure]]
= The internets are here! =
= The internets are here! =
== Comcast | 16mbps/2mbps ==
== ACD| 75mbps/`5mbps ==
# Connection to outside world: Comcast Provided Cable Modem SMCD3G-CCR, SN H2115021D3E5, iden 1153
# Connection to outside world: ACD provided DSL Modem.
## Location: Kitty corner to the downstairs front entrance. On top of a shelving unit, just above Dogfort Entrance# NetGear Router -
## Location: On the rack in the 3D printing room.
## Purpose: All internet. Please avoid torrenting, streaming super HD video, etc.
## Supports wired connections on port 1 and 2. Exposes anything connected to the internet.## Connected to it:
## Supports wired connections
## At least one static IP
## Connected to it:
### Mikrotik Router (http://wiki.mikrotik.com/wiki/Manual:TOC)
#### DHCP Disabled
#### Connected to Comcast modem.
#### Wireless SSID: ALLHANDSACTIVE
#### Wireless Code: Posted all over the shop.
=== Problems ===
=== Problems ===
#Dude my game is lagging?
#Dude my game is lagging?
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###If it says time out, wait one or two minutes, notify customers that we are waiting for return.
###If it says time out, wait one or two minutes, notify customers that we are waiting for return.
##Check all computers for HD streaming, torrentting , or patching  
##Check all computers for HD streaming, torrentting , or patching  
###Polity Request they not do shady bandwidth stealing business on the gaming network
##Steam Games are being odd
###Ask Gamer to pause Alt/Tab and right click STEAM to enter library
###Check and pause nonessential downloads and patches
##Still laggy?
###Get a chair and unplug the modem (the Comcast one above the lair door) wait 30s-1min and re-plug *close out ping check before unplugging modem
### Wait a few minutes and do a "Ping Check"
##ARGH! the masses are getting impatient and still no internet
##ARGH! the masses are getting impatient and still no internet
###Call Comcast at 1-800-391-3011
###Call Tyler at cell listed here [http://novaslp.net/cgi-bin/mainSite.pl?function=contact]
###All the info you will need for this interaction is taped to the side of the register
###Give ACD a ring!
###Except the address which is: 525 E. Liberty Ann Arbor, MI
###Inform Gamers of status of fix ie. Comcast said 20 mins or Comcast said 10 hours

Latest revision as of 07:28, 26 June 2017

The internets are here!

ACD| 75mbps/`5mbps

  1. Connection to outside world: ACD provided DSL Modem.
    1. Location: On the rack in the 3D printing room.
    2. Supports wired connections on port 1 and 2. Exposes anything connected to the internet.## Connected to it:

Problems

  1. Dude my game is lagging?
    1. Open "Ping Check" from the desktop alternatively open "Command Prompt" from the start menu and type "ping google.com -t" press enter
      1. Under 100ms good sign check individual computer
      2. Over 100ms probs comcast issue skip to step 4
      3. If it says time out, wait one or two minutes, notify customers that we are waiting for return.
    2. Check all computers for HD streaming, torrentting , or patching
    3. ARGH! the masses are getting impatient and still no internet
      1. Call Tyler at cell listed here [1]
      2. Give ACD a ring!
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