First Day on the Grind: Difference between revisions

Latest revision as of 16:45, 26 November 2023

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OUTDATED!:
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Welcome!

Thank you! Seriously. This place is amazing, but it could not happen without you.

There is a LOT to cover here. Ideally you should be able to get through all this today and feel comfortable referencing it in the days beyond.

Also, this is a wiki, you are encouraged to create an account and make improvements to it. Thank you!

What should I know / have done by the end of today?

 Opening up The Shop!

Open Sign turned on (by top front door)
Lights in main stairwell on (Light switches at top and bottom of stairwell)
Lights in main room on (Four light switches by front door ALL THE WAY UP!)
Lights by Craft Area, four light switches
Back door to bathroom unlocked
Lights in bathrooms and back stairwell on
Do a quick walk around clean up, bag up any trash that's full
Top door unlocked
Put out AHA sign (if ground is frozen, use a rod and hammer)
Bottom door propped open

 Greet people when they come in

Above all, your goal is to encourage making and creating at AHA. The first step in making this happen is to greet everyone that comes through the front door. Say hello!

Beyond that, asking if people need anything, helping locate tools, assisting with their projects, or working on your own awesome projects are great ways to keep the action happening throughout your shift.

 Get up to speed on Safety

Read our Safety Guidelines, this includes information on:

What to do in an emergency
Where our First Aid Kits are
Where you can find Safety Gear
How to handle shoplifting situations

 Get up to speed on the register

There is a printed document behind the front desk with instructions on how to do this
* This printed document needs to be updated!
How to ring up snack/concession sales
How to ring up a membership (and include their contact info!)

 Know how to verify someone's membership

This is good to know if you are:

Closing up at the end of the night
Need to leave the shop in the middle of a shift
Whoever is supposed to show up for the second shift hasn't shown up

When there is no one on shift to watch the store, people NOT on the Members list (by front desk) CANNOT be in the shop unless:

They are being vouched for by another member who IS on the list.
Members who vouch must understand THEY are responsible for any non-members actions.

Another way to check to see if they are a 24/7 member, ask them to;

Use their key to lock the outside door
Use their fob (or code) to unlock the downstairs front door from the outside for you.
If they have a functional key/code, then they can stay.

IF you do need to close up early, please shoot an email to the AHA Staff and AHA Members Mailing lists letting people know what's up.

 Find at least one tool in each section

A wiki category page of our tools

Safety Kits/First Aid in Safety
Membership/Liability Forms by the Front Desk
Soldering irons in the Electronics Area
Sewing machines in the Craft Area
Utility Knives near the Craft Area
Torx Head Screw Drivers in the Hand Tools Area
A Power Drill in a bin in the Power Tools Area
3D Printer and LASER Cutting PrototypingTools
Dishes and Paper Towels in the Kitchen/Cleaning Supplies Area
Extra Paper in the Office Supplies Filing Cabinets
Don't worry if you can't find all these things on your first day : )

 Where to find information about AHA

If it's an emergency/danger, call 911
Search for it on the AHA Wiki (Good job!)
Search for it on the AHA Website
Ask someone around the shop.
Send an email to the mailing list, or if you really need to know right now:
Check out the IMPORTANT CONTACTS LIST next to the Member list on the display case.

 Add yourself and access the AHA members + Staff mailing lists

AHA Public Mailing List
AHA Members Mailing List - Click and request to join, any AHA Member can approve.
- If we ever need to close early, or something occurs that may inhibit other people from using the space / tools, please make sure this list is informed.
AHA Staff Mailing List - Click and request to join, the Staff Volunteer Director can approve.
- This list is primarily used by Staff to let other staff know that they need to swap shifts : )
Email the Staff Mailing list and ask for the link to the AHA Important Contacts Document
- Add yourself to the AHA Important Contacts. Congrats you are now an important person : )
- This doc should not be publicly accessible as it contains lots of peoples' personal info/contact stuffs.

 Closing Up

Even if you aren't closing up (someone else is taking over after you), this is good to review.
Review the 'closing up shop' list attached to the inside downstairs front door. I don't think that file is online ATM, but it is on the door.
A more detailed list of closing activities is on the 2nd page of the Membership Responsibilities document [1]
Make sure only keyed members and vouched guests are in the shop when you leave
1. If you are interested in helping to manage the Active Membership list, please contact Larry!

@@ Line 1: / Line 1: @@
+{{Outdated}}
+==Welcome!==
+Thank you! Seriously. This place is amazing, but it '''could not happen without you'''.
+There is a LOT to cover here. Ideally you should be able to get through all this today and feel comfortable referencing it in the days beyond.
+Also, this is a wiki, you are encouraged to create an account and make improvements to it. Thank you!
 ==What should I know / have done by the end of today?==
-By the end of your first day, you should feel comfortable:
+====  Opening up The Shop!====
-# Greeting people when they come in
+* Open Sign turned on (by top front door)
-# Finding a First Aid Kit
+* Lights in main stairwell on (Light switches at top and bottom of stairwell)
-# Verifying someone's membership in case you need to leave
+* Lights in main room on (Four light switches by front door ALL THE WAY UP!)
-# Where at least one tool in each section is (Electronics, Craft, Power Tools, Prototyping, Computers, Hand Tools)
+* Lights by Craft Area, four light switches
-# Where to find information about AHA
+* Back door to bathroom unlocked
-# Accessing the AHA members and AHA Staff mailing lists
+* Lights in bathrooms and back stairwell on
-# Being awesome
+* Do a quick walk around clean up, bag up any trash that's full
+* Top door unlocked
+* Put out AHA sign (if ground is frozen, use a rod and hammer)
+* Bottom door propped open
+====  Greet people when they come in====
+Above all, your goal is to encourage making and creating at AHA. The first step in making this happen is to greet everyone that comes through the front door. Say hello!
+Beyond that, asking if people need anything, helping locate tools, assisting with their projects, or working on your own awesome projects are great ways to keep the action happening throughout your shift.
+====  Get up to speed on Safety====
+Read our [[Safety|Safety Guidelines]], this includes information on:
+* What to do in an emergency
+* Where our First Aid Kits are
+* Where you can find Safety Gear
+* How to handle shoplifting situations
+====  Get up to speed on the register====
+* There is a printed document behind the front desk with instructions on how to do this
+* * This printed document needs to be updated!
+* How to ring up snack/concession sales
+* How to ring up a membership '''(and include their contact info!)'''
+====  Know how to verify someone's membership====
+This is good to know if you are:
+* Closing up at the end of the night
+* Need to leave the shop in the middle of a shift
+* Whoever is supposed to show up for the second shift hasn't shown up
-By the end of your first day, you should have:
-# Found a First Aid Kit
-# Greeted people
-# Found the different areas of AHA
-# Added yourself to the AHA Staff & Members mailing list
-# Have read over this page
-* Your primary goal above all else is to do your best to make people feel comfortable making stuff at AHA
+When there is no one on shift to watch the store, people NOT on the Members list (by front desk) CANNOT be in the shop unless:
+* They are being vouched for by another member who IS on the list.
+* Members who vouch must understand THEY are responsible for any non-members actions.
-* Below you will find a laundry list of random things you should work towards. These are things that you should be thinking about, and after your 2nd or 3rd shift should feel comfortable referencing everything in here.
-==What to do if you don't know the answer==
+Another way to check to see if they are a 24/7 member, ask them to;
+* Use their key to lock the outside door
+* Use their fob (or code) to unlock the downstairs front door from the outside for you.
+* If they have a functional key/code, then they can stay.
+''
+IF you do need to close up early, please shoot an email to the AHA Staff and AHA Members Mailing lists letting people know what's up.''
+====  Find at least one tool in each section====
+[http://wiki.allhandsactive.com/Tools A wiki category page of our tools]
+* Safety Kits/First Aid in '''Safety'''
+* Membership/Liability Forms by the '''Front Desk'''
+* Soldering irons in the '''Electronics''' Area
+* Sewing machines in the '''Craft''' Area
+* Utility Knives near the '''Craft''' Area
+* Torx Head Screw Drivers in the '''Hand Tools''' Area
+* A Power Drill in a bin in the '''Power Tools''' Area
+* 3D Printer and LASER Cutting '''Prototyping'''Tools
+* Dishes and Paper Towels in the '''Kitchen/Cleaning''' Supplies Area
+* Extra Paper in the '''Office Supplies''' Filing Cabinets
+* Don't worry if you can't find all these things on your first day  : )
+====  Where to find information about AHA====
 * If it's an emergency/danger, call 911
-* Search for it on the Wiki (Good job!)
+* Search for it on the [http://wiki.allhandsactive.com AHA Wiki] (Good job!)
 * Search for it on the [http://www.allhandsactive.com AHA Website]
 * Ask someone around the shop.
 * Send an email to the mailing list, or if you really need to know right now:
-** Check out the contact list behind the front desk to call Josh, Nate, Dana, Larry, etc.
+* Check out the IMPORTANT CONTACTS LIST next to the Member list on the display case.
-==Where is all the physical stuff?==
+====  Add yourself and access the AHA members + Staff mailing lists====
-* Tour AHA! See if you can find all these things:
-** Safety Kits/First Aid!
-** Membership/Liability Forms
-** Soldering irons in the Electronics Area
-** Sewing machines in the Craft Area
-** Utility Knives near the Craft Area
-** Torx Head Screw Drivers in the Hand Tool Area
-** A Power Drill in a bin in the Power Tools Area
-** 3D Printer and LASER Cutting Prototyping Tools
-** Dishes and Paper Towels in the Kitchen/Cleaning Supplies Area
-** Extra Paper in the Office Supplies Filing Cabinets
-* Don't worry if you can't find all these things on your first day  : )
-==Where are all the documents, events, online stuff?==
-* [http://www.allhandsactive.com AHA Website]
-* [http://wiki.allhandsactive.com AHA Wiki]
 * [https://groups.google.com/forum/#!forum/ahashop AHA Public Mailing List]
 * [https://groups.google.com/forum/#!forum/ahashop_members AHA Members Mailing List] - Click and request to join, any AHA Member can approve.
-* [https://groups.google.com/forum/#!forum/ahops_staff AHA Staff Mailing List] - Click and request to join, any AHA Staff member can approve.
+** If we ever need to close early, or something occurs that may inhibit other people from using the space / tools, please make sure this list is informed.
+* [https://groups.google.com/forum/#!forum/ahashop_staff AHA Staff Mailing List] - Click and request to join, the Staff Volunteer Director can approve.
-==Closing Up/Who can stay?==
+** This list is primarily used by Staff to let other staff know that they need to swap shifts : )
-# There is a basic 'closing up shop' list attached to the inside downstairs front door. I don't think that file is online ATM, but it is on the door.
+* Email the Staff Mailing list and ask for the link to the AHA Important Contacts Document
-# All active paying members have an access code / key. The '''only''' way to find out if someone can stay behind is if they have one of those items.
+** Add yourself to the AHA Important Contacts. Congrats '''you are now an important person''' : )
-## Make sure people are active members by asking them to unlock the downstairs door for you.
+** This doc should not be publicly accessible as it contains lots of peoples' personal info/contact stuffs.
-## Yes, this may be inconvenient for everyone, but everyone knows the drill. Don't worry about bugging someone ; )
-### If one of those members is willing to vouch for other people, that is fine.
-## We could use some help maintaining an active members list, if you think you can do this, please contact Larry!
-==To be categorized==
-*When arriving for your shift, turn on the light switch at the top of the stairs, and switch on the 'open' sign
+====  Closing Up====
-*Make sure to check whether the door is locked or not - then unlock it!
+# Even if you aren't closing up (someone else is taking over after you), this is good to review.
-*<del>difference between members and non members/how to lock up</del>
+# Review the 'closing up shop' list attached to the inside downstairs front door. I don't think that file is online ATM, but it is on the door.
-*its okay to be on your computer, but MUST be aware of people coming in and out and greeting them asap.
+# A more detailed list of closing activities is on the 2nd page of the Membership Responsibilities document [https://docs.google.com/document/d/1k4nlgXqwNQxMhdFN430_GWzbAKpe1YI68QyDAx-r0vw/edit]
-*what happens when internet goes out
+# Make sure only [http://wiki.allhandsactive.com/First_Day_on_the_Grind#.EF.83.BE_Know_how_to_verify_someone.27s_membership keyed members and vouched guests are in the shop when you leave]
-*<del>what do I do if I don't know the answer and no one else is around</del>
+## If you are interested in helping to manage the Active Membership list, please contact Larry!
-*list of general contacts for resources (josh-management and rental. Tyler-3d printer. Dana-kids camps etc etc)
-*<del>knowing where equipment is and house supplies. (Paper towels, cleaning supplies etc)</del>
-*<del>contact information is a plus: </del>
-*<del>who has 24/7 access so you do not have to worry about kicking people out</del>
-*who is in charge of upcoming classes, say for instance a member/nonmember is wanting to take intro to soldering, and they have a few questions but you do not know, who they should contact that's teaching that class (if that makes sense)