Information for Staff

This page exists to consolidate information that will help people who run the front desk. If you help run shift, you should be familiar with everyone documented here, and probably a whole lot more!

How do I explain to people what we are?

• We are All Hands Active, a hackerspace, makerspace, and gaming center bowl of AWESOME.
  • Once you've covered that, find out what someone is interested in, then you can focus on how the space can benefit those interests. Ask them questions!
    • If they are really into video games, then focus on talking about the PCs & Consoles, upcoming events relating to that, etc.
    • If they are into making / creating stuff, are an engineer, into sewing, etc., focus on the tools and resources here.
  • Most importantly, engage them in the conversation, don't just talk at them!
  • The about us page on allhandsactive.com has some fun commentary and videos!
• In short: We are a place where people can come down to create, socialize, and relax. We do this by providing people access to tools, resources, information, and the latest video games.

Handling financial transactions

• ie: How do we take money!
• Most payments occur using the iPad.
  • Cash is deposited into the register (hit NS key)

Membership

• Member Processing contains information on how to process new members, membership payments, etc.
• Membership Payment Status for when a member comes down and pays staff for their membership. This does NOT get updated for paypal payments.

• Staff Roles contains information on current staff, who is responsible for what, etc.

Private Events

• We are open to all manner of private events. Whether it's something specifically for members, for a business, for a group of people, etc. It can be done. We can charge nothing, we can charge the world, or anything in between. Here are links to some standard options we have:
• Private Events further information / pricing for private reservations!

Changes

• Changes that will likely affect staff