First Day on the Grind

What should I know by the end of today?

By the end of your first day, you should feel comfortable:

1. Greeting people when they come in
2. Finding a First Aid Kit
3. Verifying someone's membership in case you need to leave
4. Where at least one tool in each section is (Electronics, Craft, Power Tools, Prototyping, Computers, Hand Tools)
5. Where to find information about AHA
6. Being awesome

• Your primary goal above all else is to do your best to make people feel comfortable making stuff at AHA

• Below you will find a laundry list of random things you should work towards. These are things that you should be thinking about, and after your 2nd or 3rd shift should feel comfortable referencing everything in here.

What to do if you don't know the answer

• If it's an emergency/danger, call 911
• Search for it on the Wiki (Good job!)
• Search for it on the AHA Website
• Ask someone around the shop.
• Send an email to the mailing list, or if you really need to know right now:
  • Check out the contact list behind the front desk to call Josh, Nate, Dana, Larry, etc.

Where is all the physical stuff?

• Tour AHA! See if you can find all these things:
  • Safety Kits/First Aid!
  • Membership/Liability Forms
  • Soldering irons in the Electronics Area
  • Sewing machines in the Craft Area
  • Utility Knives near the Craft Area
  • Torx Head Screw Drivers in the Hand Tool Area
  • A Power Drill in a bin in the Power Tools Area
  • 3D Printer and LASER Cutting Prototyping Tools
  • Dishes and Paper Towels in the Kitchen/Cleaning Supplies Area
  • Extra Paper in the Office Supplies Filing Cabinets
• Don't worry if you can't find all these things on your first day  : )

Where are all the documents, events, online stuff?

• AHA Website
• AHA Wiki
• AHA Public Mailing List
• AHA Members Mailing List - Click and request to join, any AHA Member can approve.
• AHA Staff Mailing List - Click and request to join, any AHA Staff member can approve.

Closing Up/Who can stay?

1. There is a basic 'closing up shop' list attached to the inside downstairs front door. I don't think that file is online ATM, but it is on the door.
2. All active paying members have an access code / key. The only way to find out if someone can stay behind is if they have one of those items.
   1. Make sure people are active members by asking them to unlock the downstairs door for you.
   2. Yes, this may be inconvenient for everyone, but everyone knows the drill. Don't worry about bugging someone ; )
      1. If one of those members is willing to vouch for other people, that is fine.
   3. We could use some help maintaining an active members list, if you think you can do this, please contact Larry!

To be categorized

• When arriving for your shift, turn on the light switch at the top of the stairs, and switch on the 'open' sign
• difference between members and non members/how to lock up
• its okay to be on your computer, but MUST be aware of people coming in and out and greeting them asap.
• what happens when internet goes out
• what do I do if I don't know the answer and no one else is around
• list of general contacts for resources (josh-management and rental. Tyler-3d printer. Dana-kids camps etc etc)
• knowing where equipment is and house supplies. (Paper towels, cleaning supplies etc)
• contact information is a plus:
• who has 24/7 access so you do not have to worry about kicking people out
• who is in charge of upcoming classes, say for instance a member/nonmember is wanting to take intro to soldering, and they have a few questions but you do not know, who they should contact that's teaching that class (if that makes sense)