Information for Staff

This page exists to consolidate information that will help people who run the front desk. If you help run the front desk, your main goal is to make people feel welcome. This can be done by:

• Greeting everyone who enters the shop
• Knowing where things are (explore!)
• Helping people with their projects
• Being your awesome self

What follows below should help you accomplish all of these things : )

How do I explain to people what we are?

• We are All Hands Active, a hackerspace, makerspace bowl of AWESOME.
  • Once you've covered that, find out what someone is interested in, then you can focus on how the space can benefit those interests. Ask them questions!
    • If they are into making / creating stuff, are an engineer, into sewing, etc., focus on the tools and resources here.
  • Most importantly, engage them in the conversation, don't just talk at them!
  • The about us page on allhandsactive.com has some fun commentary and videos!
• In short: We are a place where people can come down to create, socialize, and relax. We do this by providing people access to tools, resources, and information

Handling financial transactions

• We accept Checks/Cash/Credit/Debit Payments
  • The iPad behind the front desk allows you to ring up items for sale in the store
  • Use the Square Software. There should be a mini instruction manual sitting right next to the iPad for further info
  • The yellow button opens the register.

Membership

• Member Processing contains information on how to process new members, membership payments, etc.

• Staff Roles contains information on current staff, who is responsible for what, etc.

Private Events

• We are open to all manner of private events. Whether it's something specifically for members, for a business, for a group of people, etc. It can be done. We can charge nothing, we can charge the world, or anything in between. Here are links to some standard options we have:
• Private Events further information / pricing for private reservations!