First Day on the Grind: Difference between revisions

Revision as of 14:20, 19 February 2014

Welcome!

Thank you! Seriously. This place is amazing, but it could not happen without you.

There is a LOT to cover here. Ideally you should be able to get through all this today and feel comfortable referencing it in the days beyond.

Also, this is a wiki, you are encouraged to create an account and make improvements to it. Thank you!

What should I know / have done by the end of today?

 Opening up The Shop!

Open Sign turned on (by top front door)
Lights in main stairwell on (Light switches at top and bottom of stairwell)
Lights in main room on (Four light switches by front door, four light switches by lending library)
Back door to bathroom unlocked
Lights in bathrooms and back stairwell on
Do a quick walk around clean up, take out any trash that's full
Top and bottom front doors unlocked

 Greet people when they come in

Above all, your goal is to encourage making and creating at AHA. The first step in making this happen is to greet everyone that comes through the front door. Say hello!

Beyond that, asking if people need anything, helping locate tools, assisting with their projects, or working on your own awesome projects are great ways to keep the action happening throughout your shift.

 Get up to speed on Safety

Read our Safety Guidelines, this includes information on:

What to do in an emergency
Where our First Aid Kits are
Where you can find Safety Gear
How to handle shoplifting situations

 Get up to speed on the register

There is a printed document behind the front desk with instructions on how to do this
* This printed document needs to be updated!
How to ring up snack/concession sales
How to ring up a membership (and include their contact info!)

 Know how to verify someone's membership

This is good to know if you are:

Closing up at the end of the night
Need to leave the shop in the middle of a shift
Whoever is supposed to show up for the second shift hasn't shown up

When there is no one on shift to watch the store, people without keys/codes (typically not members) can NOT be in the shop unless:

They are being vouched for by another keyed member.
Any keyed member can vouch for a non member, but the keyed member must understand THEY are now responsible for that person

To check to see if someone is a member

Ask them to unlock the downstairs front door from the outside for you.
If they have a functional key/code, then they can stay.

If you do need to close up early, please shoot an email to the AHA Staff and AHA Members Mailing lists letting people know what's up.

 Find at least one tool in each section

A wiki category page of our tools

Safety Kits/First Aid in Safety
Membership/Liability Forms by the Front Desk
Soldering irons in the Electronics Area
Sewing machines in the Craft Area
Utility Knives near the Craft Area
Torx Head Screw Drivers in the Hand Tools Area
A Power Drill in a bin in the Power Tools Area
3D Printer and LASER Cutting PrototypingTools
Dishes and Paper Towels in the Kitchen/Cleaning Supplies Area
Extra Paper in the Office Supplies Filing Cabinets
Don't worry if you can't find all these things on your first day : )

 Where to find information about AHA

If it's an emergency/danger, call 911
Search for it on the AHA Wiki (Good job!)
Search for it on the AHA Website
Ask someone around the shop.
Send an email to the mailing list, or if you really need to know right now:
- Check out the contact list behind the front desk to call Josh, Nate, Dana, Larry, etc.

 Add yourself and access the AHA members + Staff mailing lists

AHA Public Mailing List
AHA Members Mailing List - Click and request to join, any AHA Member can approve.
- If we ever need to close early, or something occurs that may inhibit other people from using the space / tools, please make sure this list is informed.
AHA Staff Mailing List - Click and request to join, any AHA Staff member can approve.
- This list is primarily used by Staff to let other staff know that they need to swap shifts : )

 Closing Up

Even if you aren't closing up (someone else is taking over after you), this is good to review.
Review the 'closing up shop' list attached to the inside downstairs front door. I don't think that file is online ATM, but it is on the door.
Make sure only keyed members and vouched guests are in the shop when you leave
1. We could use some help maintaining an active members list, if you think you can do this, please contact Larry!

@@ Line 75: / Line 75: @@
 * Search for it on the [http://www.allhandsactive.com AHA Website]
 * Ask someone around the shop.
+* Send an email to the mailing list, or if you really need to know right now:
+** Check out the contact list behind the front desk to call Josh, Nate, Dana, Larry, etc.
 ====  Add yourself and access the AHA members + Staff mailing lists====
-* Send an email to the mailing list, or if you really need to know right now:
-** Check out the contact list behind the front desk to call Josh, Nate, Dana, Larry, etc.
 * [https://groups.google.com/forum/#!forum/ahashop AHA Public Mailing List]
 * [https://groups.google.com/forum/#!forum/ahashop_members AHA Members Mailing List] - Click and request to join, any AHA Member can approve.
@@ Line 85: / Line 85: @@
 * [https://groups.google.com/forum/#!forum/ahops_staff AHA Staff Mailing List] - Click and request to join, any AHA Staff member can approve.
 ** This list is primarily used by Staff to let other staff know that they need to swap shifts : )
 ====  Closing Up====