Staff Roles: Difference between revisions
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==Membership | ==Membership Management== | ||
* Lead: Jamie Finerman | * Lead: Jamie Finerman | ||
* Ensures that: New members submit the right information, make sure they have all the information needed to make use of the space appropriately. | * Ensures that: New members submit the right information, make sure they have all the information needed to make use of the space appropriately. |
Revision as of 20:38, 4 November 2012
These people help keep the place running. That includes everything from keeping the place open, to taking out the trash. Without these people, this place wouldn't work. Thanks ladies & gents!
Current Staff
- Drew Baxter = Inventory
- Sam Garber = Awesome?
- Taylor Gest = Promotions
- Eric Hampton = Physical Space + Accounting
- Jon Huhn = The Cleaner
- Dana Nelson = Membership +
- Craig Ransom = Computers
- Josh Williams = Shop Manager +
- Jess Yaeger = Accountant
Current Roles
Maintainer of Computers
- Lead: Dan Elliott
- Techs: James Hearn & Isaac
- Ensures that: Computers and Consoles are functioning, up to date, and facilitating a process to continually improve upon this.
- Install Software, Updates, Patches, etc.
- Make sure staff is submitting bug reports to the Ops Error Report site, and escalated to Myth Error Report site appropriately
- Review Error Report sites, update / open / close / escalate as appropriate
- Disabling non-functional/unplayable/unplayed video games
The Cleaner
- Lead: Everyone, but Jon Huhn fills in the gaps as appropriate
- Ensures that: The Shop is clean & presentable to the members and the general public, and facilitating a process to continually improve upon this.
- From the Desk to Dogfort, Back Stock Room, and all the way to the Bathrooms
- Floors, walls, tables, chairs, consoles, computers, etc.
- Mopping, dusting, sweeping, trash, recyclables, etc.
Maintainer of Physical Spaces
- Lead: Eric Hampton
- Ensures that: General physical space is safe to use, assist with the continued build out of the space.
- Keeping Purgatory down to a minimum
- Helping keep the tools organized
- Building shelves, desks, awesome.
Promoter
- Lead: Taylor Gest
- Ensures that: General promotion of the space occurs via online and physical in store methods
- Making twice weekly posts to the AHA and Ops facebook pages about current and upcoming events
- Making weekly posts to the AHA and Ops web site about current and upcoming events
- Making monthly mailing list updates to the AHA & Ops mailing lists about recent and upcoming events
- Making & printing monthly event posters / calendar to cover up and coming events & promotions
- Working to print & distribute fliers
Inventory
- Lead: Drew Baxter
- Ensures that: General stock of the place is available, ie: Snacks, Beverages, and general use items
- Planning ahead to make sure that the fridge & concessions are well stocked
- Planning ahead so we don't run out of general items like Toilet Paper, Paper Towels, Cleaning Supplies, Printer Paper, Computer Peripherals, etc.
- Working to more efficiently procure from inexpensive sources these items
- IDI 313-779-1387
- Can usually get us a delivery within the next 48 hours
- Specify a time to deliver, they like to deliver around 9:30am.
- Price break somewhere around 11 to 13 cases
- We usually tell them to just give us extra waters until we hit the price break
- Water
- Bawls (Cherry, Plain, g33k beer)
- Town Club (Orange, Cherry)
- Arizona (Green Tea, Mango, Raspberry, Sweet) Sweet Tea & Mucho Mango don't sell that great.
- CostCo
- Coke, Pepsi, Diet Coke, Sprite, Mountain Dew
- Candy (Multi/Variety Packs)
- Chips (Multi/Variety Packs)
- Nature Valley Granola Bars
- Paper Towel/Toilet Paper
- Meijer / CVS
- Sunkist, immediate needs of Paper Towels, Toilet Paper, etc.
Stock Procedures
- Snacks / Candy should be organized nicely in rows inside the clear glass case at the front desk
- Bagged items (chips, cookies, etc.) - First item should face the customer, all others should face the shift employee
- Items should not fall out, spill over, etc.
- Beverages
- Warm beverages should be placed in back / behind cold ones
- Stock like with like, ie: Arizona Teas together, Bawls together, generic 12oz pop, Water, etc.
Accountant
- Lead: Jess Yaeger
- Ensures that: Bills are paid, day to day sales & receipts are entered into Quickbooks, bank account is balanced, and paperwork is organized
- Daily register receipts are entered
- Comcast, Valve, Insurance, Rent, etc., is paid on time. Automating whenever possible
- Communicating needs and problems as much ahead of time as possible, ie: Bank balance issues!
- Needs
- Second Monday of the Month have all prior month's data entered
- How to track income that we want to allocate towards an exense
- Weekly Deposit
- Bills getting paid
- Board Meetings happen second Wednesday from 7pm to 9pm.
- Submitting P&L Report, Sales Report, Accounts:
- Cash Register, TCF, Cash Box, Paypal, Square Account.
- Submitting P&L Report, Sales Report, Accounts:
Membership Management
- Lead: Jamie Finerman
- Ensures that: New members submit the right information, make sure they have all the information needed to make use of the space appropriately.
- Dealing with new member paperwork, filing, communicating with them about any issues
- Working to make the new membership system more efficient
- Keys, Codes, Deposits are handed out appropriately at the beginning of a membership.
- Keys, Codes, Deposits are given back appropriately at the end of a membership.
- Communicating with about use of lockers, clearing out old/unlabeled/extinct member lockers
Shop Manager
- Lead: Josh Williams
- Ensures that: The space operates in a continually improving manner
- The facility is staffed, and staff have what they need to fulfill their role
- Keeping the facility organized, making sure it's safe and efficient to use
Events Coordinator
- Lead:
- Ensures that: We have regular events that continue to make the facility a more valued part of the DIY and Gamer Communities
- Coordinating with people to have classes, workshops, social gatherings, and video game events occurring on a regular basis
- Working with promotions to make sure these events are announced and promoted in advance
- Keeping an ear/eye out for events that people would be interested in having, and implementing!
Internets Administrators
website: www.allhandsactive.com
- Lead: Nate Yost
- Host: Slicehost/Rackspace
- Ensures that: Web site is up, functional, and accessible.
- Security updates & plugins are kept up to date
- Working to increase functionality as necessary
- Working to increase visibility & accessibility
email: @allhandsactive.com
- Lead: Nate Yost
- Host: Google Apps
domain: *.allhandsactive.com
- Lead: Matt Mayers
- Host: Name.com
website: wiki.allhandsactive.com
- Lead: Nate Yost
- Host: Slicehost/Rackspace
mailing lists: All Hands Active ( list / owner )
- ahashop@googlegroups.com / Xander H / allhandsactive / Amanda / Anthony O. / Bilal G / Josh V / Nima K.
- aha_barbie@googlegroups.com / Xander H (Lemminkainen)
- ahashop_members@googlegroups.com / Alex G / Amanda P / Mark M / Josh W / Matthew O / Nathan D / Josh V
- ahashop_noise@googlegroups.com / Mark M
- ahashop_directors@googlegroups.com / Unknown
- board@allhandsactive.com / Nate Y (via Google Apps)
website: digitalops.com
- Lead: Josh Williams (this should change)
- Host:
- Mike Thorn is the one who has root level access to the box
- Ensures that: Web site is up, functional, and accessible.
- Security updates & plugins are kept up to date
- Working to increase functionality as necessary
- Working to increase visibility & accessibility
email: *@digitalops.com
- Lead:
- Host:
dns: *.digitalops.com
- Lead:
- Host:
Area Lead: Electronics Workbench
- Lead: Dan Elliott
- Ensures that: Electronics workbench is clean, organized, and stocked.
- Checking monthly to make sure we have enough Solder, Battery Enclosures, Stranded & Solid wire, etc.
- Keeping an ear/eye out for items people express interest for. Looking into ordering these items as appropriate.
- Making sure space is being used safely (ie: Soldering irons are turned off)
Area Lead: DogFort
- Lead:
- Ensures that: DogFort is clean, organized, and stocked
- Checking monthly to make sure equipment is working
- Checking regularly to make sure tools are put away, clean, etc.
- Making sure space is being used safely (ie: Long Hair kept back, safety goggles used, etc.)
Area Lead: Proto Room
- Lead:
- Ensures that: Prototyping room is clean, organized, and stocked
- Checking monthly to make sure equipment is working
- Checking regularly to make sure tools are put away, clean, etc.
- Making sure space is being used safely (ie: Long Hair kept back, safety goggles used, etc.)